Privacy Policy

1. Introduction

Welcome to ClickFlick ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

By using ClickFlick, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Password (encrypted)
• Profile information you choose to provide
• Payment information (processed securely through Stripe)

2.2 Social Media Account Information

When you connect your social media accounts, we collect:

• OAuth access tokens (encrypted at rest)
• Social media profile information (username, profile picture)
• Page/account identifiers for posting

2.3 Content Data

We store content you create through our platform:

• Post text and captions
• Images and media files (stored securely via Cloudinary)
• Scheduling information
• Publishing history and analytics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Publish content to your connected social media accounts
• Schedule posts at your specified times
• Process payments and manage subscriptions
• Send transactional emails (verification, password reset, etc.)
• Provide customer support
• Improve our services and develop new features
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Social Media Platforms: To publish your content (Facebook, Instagram, TikTok, X, Threads)
• Service Providers: Stripe for secure payment processing
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures:

• All data transmitted over HTTPS/TLS encryption
• OAuth tokens encrypted at rest using AES-256
• Passwords hashed using bcrypt
• Regular security audits and updates
• Access controls and authentication for all systems

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt-out of marketing communications
• Disconnect social media accounts at any time

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. Analytics data is collected in aggregate form to improve our services.

9. Third-Party Links

Our service may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

ClickFlick is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of ClickFlick after changes constitutes acceptance of the updated policy.